Broadbeach Apartments Enquiries
However, if you’d rather not use a credit card online, or perhaps have some questions for our reservations staff, then fill out the enquiry form below and press the “send info” button.
One of our t
eam will contact you within 24 hours with advice on availability and price. As soon as we can establish that we have the right apartment and at the right time, you’ll be one step closer to your next holiday.
Fill in the form below and we will be in touch soon
Disclaimer : Please note that completion of this request does not mean that your booking has been confirmed
2 bedroom apartment : 4 persons 3 bedroom apartment : 6 persons 1 extra adult/child is permitted per apartment on a roll-away or sofa bed. Extra person charges apply. Children under 2 free except when requiring additional bedding.
Office Hours, Check-In & Check-Out:
Our office hours are 8:30am to 5:00pm Monday to Friday, 8:30am to 2:00pm Saturday and 9:00am to 12:00noon on Sunday and public holidays. The office is closed on Christmas Day.
Check in time is 2:00 pm and check out time is 10:00 am. Half daily rate applies for late check-out till 2:00pm, the full daily rate applies for later check-outs.
Deposits & Payments:
Deposit of $300 ($500 high Season) is required within 7 days of booking to secure your reservation. Guests arriving after office hours must pay in full prior to arrival. All guests are required to provide photo ID and the balance of payment at check-in or as otherwise advised by the reservations desk. Only Visa and Mastercard are accepted.
Cancellation & Refund Policies:
In low and mid seasons, cancellations within 14 days of check-in incur a cancellation fee of $50.00. In high season, cancellations within 28 days of check-in will incur a cancellation fee equal to the full amount of the deposit paid. A minimum of $50 administration fee applies to all cancellations. Bookings over the high season must be paid in Full up to 28 days prior to arrival. Refunds do not apply if the guest’s stay is shortened from the original accepted booking period.
See Management Notices for our Schoolies Policy.
La Grande does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Festival. In particular we do not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of our guests during this period.
For this reason we reserve the right to reject bookings from school and/or university leavers during the November – December period of the Schoolies Festival. If you still choose to book your accommodation through us and it turns out that you are school and/or university leavers, your booking will be cancelled and NO refund will be given.
Transfers, Rentals & Reservations
Our reservations desk can recommend airport transfers, assist with your car rental and provide complimentary bookings to theme parks, tours and entertainment.